{"id":524,"date":"2018-07-18T19:35:22","date_gmt":"2018-07-18T19:35:22","guid":{"rendered":"http:\/\/kentechinc.com\/kipware_blog\/?p=524"},"modified":"2021-09-16T14:59:33","modified_gmt":"2021-09-16T14:59:33","slug":"kipware-and-a-customer-success-story-kentechs-cnc-consulting-in-action","status":"publish","type":"post","link":"https:\/\/kentechinc.com\/kipware_blog\/kipware-and-a-customer-success-story-kentechs-cnc-consulting-in-action\/","title":{"rendered":"Kipware and a Customer Success Story [Kentech&#8217;s CNC Consulting in Action]"},"content":{"rendered":"<p>We love success.<br \/>\nDo you love success?<br \/>\nWho doesn&#8217;t love success?<\/p>\n<p>This article is about one of those successes we can all appreciate. It as much a success story about Kipware\u00ae software &#8230; as Kentech Inc.&#8217;s product support &#8230; as personal triumph on display because of hard work and determination. Here&#8217;s the story &#8230; as briefly explained as possible without leaving out the important details.<\/p>\n<p>It all started with an email from a potential customer in Pennsylvania who needed to create G code programs to machine a workpiece that a previous supplier had stopped producing. The client supplied us with a print and inquired if our <a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae software had the capabilities of creating the G code required to machine the workpiece complete. Along with the email came the comment &#8220;we are not machinists&#8221;.<\/p>\n<p>We explained that <a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae had all the features to create the G code programming &#8230; so they made the purchase.\u00a0After some initial questions and then some additional in-depth discussions &#8230; it became clear that the client needed some serious support &#8230; and that they really needed to get the part up and running.\u00a0 We love to help so we decided to go into full support mode and lend a hand &#8230; anything we could do.<\/p>\n<p>With no machining strategy in place &#8230; and the part being quite long and requiring multiple set-ups &#8230; we first developed CNC specific part prints &#8230; along with a recommended machining strategy. Below is a glimpse of the part to be created.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-525\" src=\"http:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1.jpeg\" alt=\"\" width=\"640\" height=\"480\" srcset=\"https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1.jpeg 640w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-300x225.jpeg 300w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-24x18.jpeg 24w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-36x27.jpeg 36w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-48x36.jpeg 48w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>We operate our CNC consulting and mentoring services using the &#8220;teach a man to fish&#8221; philosophy. In other words &#8230; yes we could write the program for you but it&#8217;s better if we work together &#8230; and have you create the program so you will understand all of what is happening. Better training &#8230; better for future programming &#8230; better for set-up and running the parts.<\/p>\n<p>Once the prints were approved &#8230; we decided on a machining strategy. The parts would be machined on (2) Mori Seiki lathes with live tooling &#8230; tailstock &#8230; Fanuc control.<\/p>\n<p><strong>First op<\/strong> &#8230; machine the shaft shown above in the top print &#8230; pretty straight forward. Facing and rough \/ finish turn the OD &#8230; groove the OD. We sent screen shots of the <a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae screens and the client followed the instructions and created the G code using <a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae. Loaded the program into the machine &#8230; followed our assistance in set-up and tool touch off &#8230; and ran the first op with good results. Nice job guys!! They really worked hard &#8230; listened to our instructions &#8230; and grew leaps and bounds along the way.<\/p>\n<p><strong>Second op<\/strong> &#8230; on machine #2 &#8230; leave some of the material swallowed in the chuck and machine to the print on the left side above &#8230; rough turning, finish turning, grooving, threading, mill (2) flats. We again sent screen shots of the <a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae screens &#8230; and using all the experience gained in the first op set-up were able to get the second op off with good results.<\/p>\n<p><strong>Third op<\/strong> &#8230; still on machine #2 &#8230; move the stock out and using the steady rest for support &#8230; machine the remainder of the part &#8230; rough \/ finish turn &#8230; groove the OD &#8230; and thread the ACME thread. Again &#8230; the client was great and the result was a finished part all to spec and ready for production.<\/p>\n<p>Here are some finish pics &#8230;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-526\" src=\"http:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image2.jpeg\" alt=\"\" width=\"640\" height=\"480\" srcset=\"https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image2.jpeg 640w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image2-300x225.jpeg 300w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image2-24x18.jpeg 24w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image2-36x27.jpeg 36w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image2-48x36.jpeg 48w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>and comments &#8230;<\/p>\n<p>&#8220;Thanks Kenney!!! Honestly , we owe it all to you. We could not have done it without you or your software. I can\u2019t thank you enough &#8230;&#8221;<\/p>\n<figure id=\"attachment_528\" aria-describedby=\"caption-attachment-528\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-528 size-full\" src=\"http:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/completed_parts.jpeg\" alt=\"\" width=\"640\" height=\"480\" srcset=\"https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/completed_parts.jpeg 640w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/completed_parts-300x225.jpeg 300w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/completed_parts-24x18.jpeg 24w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/completed_parts-36x27.jpeg 36w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/completed_parts-48x36.jpeg 48w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-528\" class=\"wp-caption-text\">The start of the production run ..<\/figcaption><\/figure>\n<figure id=\"attachment_530\" aria-describedby=\"caption-attachment-530\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-530 size-full\" src=\"http:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-1-e1532372407817.jpeg\" alt=\"\" width=\"480\" height=\"640\" srcset=\"https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-1-e1532372407817.jpeg 480w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-1-e1532372407817-225x300.jpeg 225w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-1-e1532372407817-18x24.jpeg 18w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-1-e1532372407817-27x36.jpeg 27w, https:\/\/kentechinc.com\/kipware_blog\/wp-content\/uploads\/2018\/07\/image1-1-e1532372407817-36x48.jpeg 36w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><figcaption id=\"caption-attachment-530\" class=\"wp-caption-text\">Completed pallet of parts &#8230; a complete production run !!<\/figcaption><\/figure>\n<h4><span style=\"color: #ff9900;\">Did I Mention &#8230;<\/span><\/h4>\n<p>When the client got to start the 3rd op. &#8230; they discovered that the turret was out of alignment. After further investigating &#8230; they found out that the turret was crashed in it&#8217;s previous life. Well &#8230; good thing I was a Mori Seiki service tech in my earlier life and have blogged about such things. Using a CNC Machinist Blog post from March of 2016 &#8230;\u00a0<a href=\"http:\/\/kentechinc.biz\/cnc-turret-alignment-tips-and-tricks\/\" target=\"_blank\" rel=\"noopener\">http:\/\/kentechinc.biz\/cnc-turret-alignment-tips-and-tricks\/<\/a> &#8230; and a little additional consulting they were able to perform the service and re-align the turret. I&#8217;m telling ya &#8230; these guys are good !!<\/p>\n<h4><span style=\"color: #ff9900;\">Nights &#8230; Weekends &#8230; whatever<\/span><\/h4>\n<p>The client was in a real bind needing these parts and put the hours and effort in to get it up and running. And we were right there. Days &#8230; nights &#8230; on the weekend &#8230; we supported the client whatever and whenever it was needed.<\/p>\n<p>As you can see from this story :<\/p>\n<ol>\n<li><a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae is great tool for both beginner and experienced CNC programmers.<\/li>\n<li><a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae can handle a variety of turning operations &#8230; all conversationally &#8230; from facing to rough \/ finish turning to grooving to standard and ACME threading.<\/li>\n<li><a href=\"https:\/\/kentechinc.com\/kipwaret\/\" target=\"_blank\" rel=\"noopener\">KipwareT<\/a>\u00ae was created by REAL MACHINISTS for REAL MACHINING and we have the EXPERIENCE to back it up.<\/li>\n<li>Our product support is unmatched in the industry. We could tell the client was in a real bind and needed some help so we stepped up to the plate &#8230; and since we are REAL MACHINISTS we were able to assists in many ways. From programming to machining strategy to set-up to machine repair.<\/li>\n<li>YOU REALLY CAN DO ANYTHING if you put your mind to it. These guys worked so hard and really put in the effort &#8230; an example to all &#8230; and the end result was complete success.<\/li>\n<\/ol>\n<p>If you are ready to STOP THE CAD\/CAM OVERKILL &#8230; are in the market for shop floor programming to handle your everyday CNC programming &#8230; we invite you to explore <a href=\"https:\/\/www.kentechinc.com\/kipware-programming-software\/\" target=\"_blank\" rel=\"noopener\">Kipware<\/a>\u00ae conversational.\u00a0 <a href=\"http:\/\/www.kentechinc.com\" target=\"_blank\" rel=\"noopener\">Kipware<\/a>\u00ae was created by the REAL WORLD for the REAL WORLD &#8230; using real shop floor experiences and &#8230;&#8230;&#8230;. IT SHOWS !!<\/p>\n<p>If you are tired of limited, underdeveloped &#8220;wizards&#8221; developed and created by non-machinists &#8230; it&#8217;s time to step up. If you&#8217;re tired of support people who don&#8217;t know or really don&#8217;t understand machining &#8230; CNC machines &#8230; production &#8230; it&#8217;s time to step-up.<\/p>\n<p>If you are in the need for support &#8230; consulting &#8230; or mentoring services &#8230;CLICK the image below.<\/p>\n<p>&nbsp;<\/p>\n<p>Thanks for taking the time to read our story &#8230; and for considering <a href=\"http:\/\/www.kentechinc.com\" target=\"_blank\" rel=\"noopener\">Kipware<\/a>\u00ae software.<\/p>\n<p>Kenney Skonieczny &#8211; President<br \/>\nKentech Inc.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We love success. Do you love success? Who doesn&#8217;t love success? This article is about one of those successes we can all appreciate. It as much a success story about Kipware\u00ae software &#8230; as Kentech Inc.&#8217;s product support &#8230; as personal triumph on display because of hard work and determination. Here&#8217;s the story &#8230; as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,2],"tags":[174,177,178,173,169,172,170,171,175,176],"class_list":["post-524","post","type-post","status-publish","format-standard","hentry","category-kipware_blog_general_posts","category-kipware_programming_software","tag-cnc-consulting-stories","tag-consulting-for-manufacturing","tag-contract-cnc-programming","tag-kentech-inc-consulting-services","tag-kipware-client-success-stories","tag-kipware-customer-comments","tag-kipware-reviews","tag-kipware-software-reviews","tag-machine-shop-consulting-stories","tag-machining-consulting-stories"],"_links":{"self":[{"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/posts\/524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/comments?post=524"}],"version-history":[{"count":5,"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/posts\/524\/revisions"}],"predecessor-version":[{"id":824,"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/posts\/524\/revisions\/824"}],"wp:attachment":[{"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/media?parent=524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/categories?post=524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kentechinc.com\/kipware_blog\/wp-json\/wp\/v2\/tags?post=524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}